Warranty & Product Care

How To Care For Your Jewellery:
A clean diamond not only reflects better, but looks bigger than one that has been dulled by skin oils, soap, cosmetics etc. Diamonds should be cleaned once every couple of months to keep them looking their best.
In regards to gold and platinum jewellery, we recommend having it polished once every 1-2 years.
Ways to clean your jewellery:
We provide a lifetime guarantee that allows our customers to bring back items purchased from our store to be cleaned and checked.
If you are unable to visit our store in person, we recommend:
Buy a liquid jewellery cleaner and follow these instructions (you can buy one of these from Argos, Amazon etc).

Make a solution of hot water and fairy liquid. Soak your ring for about 20 minutes and then gently brush with a soft bristle toothbrush, then rinse under warm running water. 
Jewellery Maintenance: 
Don’t wear your diamond ring when doing rough work, sports or cleaning. Diamonds are resilient but can still be chipped or damaged. 
    Don’t let your diamonds come in contact with hairsprays, perfumes, creams or cleaning products such as bleach; it won’t damage the diamond but it can discolour the mount.
      Try to keep your diamond ring separate from other jewellery, as diamonds can scratch each other and other jewellery. Also, try to make your jewellery the last item you put on. 
        Please bring your ring back to Chloe’s Jewellers for a check up once a year; we can check for loose claws, signs of wear and give it a professional clean. 
         
        Ring Resizing:
        We understand sometimes a ring may not be the right size whether it was bought as a gift or you were unable to measure your ring size. At Chloe's Jewellers we provide a complimentary service that allows you to have your ring resized once after purchase to make sure it is the correct fit for you.